Ordering Remote Proctor Sessions
Remote proctoring sessions can be ordered through the Client Services Center by searching for NOCTI Remote Proctoring. 
  • Sessions may be ordered alongside new test orders or separately if tests have already been ordered. 
  • Specify the number of sessions based on the participants who will be using remote proctoring. 
  • Provide payment information at the time of ordering to support timely processing. 
Once processed, a remote proctoring confirmation email will be sent separately from the standard order confirmation. 
 
Registering Test Takers
1. Assign User Codes
  • Use the Manage Testing module in the Client Services Center to assign user codes.
  • Each participant must have a unique participant ID.
  • Assign the name the test taker would like to appear on reports and certificates.
  • If the participant has previously tested (e.g., pre-test), use the same name and participant ID.
  • Notify test takers of their test expiration date; expired user codes cannot be used
2. Configure Session Settings 
  • Set user codes for single session administration. 
  • If a user code was ordered for multiple sessions, update it to a single session using the Client Services Center tools.
3. Prepare Remote Proctoring List 
  • After assigning user codes, use the Export to Excel option to select test takers for remote proctoring.  
  • Include only the number of participants matching the number of purchased remote sessions. 
  • Add a column for each test taker’s email address (required).  
  • Encourage test takers to whitelist @nocti.org to prevent emails from going to spam. 
  • Add a column for accommodations (e.g., text-to-speech, extended time) if applicable.  
  • Confirm accommodations are activated in the Client Services Center.  
4. Submit Remote Proctoring Agreement 
  • Complete the electronic Remote Proctoring Agreement (link provided in the confirmation email). 
  • Attach the Excel file with test taker information and submit to NOCTI.  
  • Important: Once a user code is submitted for remote proctoring, it cannot be reassigned to another participant.
Arranging Remote Proctor Sessions
  • NOCTI coordinates remote proctoring sessions within four business days of receiving the agreement and test taker list. 
  • Sessions are scheduled within the testing window aligned to the user code expiration date. 
  • Test takers will receive an email with instructions to schedule their test date and time.
Note: Failure to schedule a session will result in login credentials not being issued and forfeiture of the session. 

After testing is complete, Site Coordinators follow standard NOCTI processes to:  
  • Release user codes for scoring.
  • Access reports and certificates.
Additional Session Information
  • Missed sessions may be rescheduled before the user code expiration date. However, if a candidate misses the scheduled exam or is unable to complete the check-in process due to missing required equipment or acceptable identification, a no-show fee may apply.
  • Expired user codes require a new remote proctoring order. 
  • Test takers may be alerted if non-standard testing activity is observed by the proctor. 
  • Remote proctors may pause or stop a test if necessary. 
  • NOCTI receives notifications of any non-standard activity and actions taken.
Requirements for Test Takers
To support a successful remote testing session, participants must: 
  • Have a stable internet connection and a computer with a working webcam that meets NOCTI’s online testing guidelines. 
  • Test in a private, quiet space without interruptions (public spaces, such as libraries, are not permitted). 
  • Present a valid photo ID for identity verification. Photos or screenshots of an ID displayed on a phone or other electronic device will not be accepted.
  • Agree to all remote proctoring rules and NOCTI’s Code of Conduct. 
  • Plan for up to a three-hour uninterrupted testing session.